Real Estate Industry Set to Benefit from ChatBot Revolution

At a time when both automation and artificial intelligence are being more widely incorporated into a variety of business processes, a leading conversational marketing firm believes that there is one sector in particular that stands to benefit from these advanced technologies. The real estate industry is set to be among one of the first to fully adopt virtual assistants as the norm, according to ConvertoBot, facilitating the ‘ChatBot Revolution’.

Live chat is already being heavily utilized within the real estate sector, with many agents offering real time online communications as a convenient alternative to phone conversations or face-to-face meetings. These live chat systems can be used to provide further information about suitable properties, and make viewing appointments with buyers, yet they fail to address what is fast becoming one of the most challenging obstacles standing in the way of engagement in the real estate world: an ability for buyers to communicate with realtors at a time that fits in with increasingly demanding schedules.

Co-Founder Simon Wood says, “The increasing difficulty in getting on the property ladder is certainly no secret, and right now many buyers are employed in full time positions that leave them with only a narrow window to house hunt. Buyers want to engage with realtors outside of normal working hours, but live chat systems simply don’t enable this flexibility.

“That’s why we anticipate that the real estate sector will be amongst the first to fully embrace the benefits delivered by the chatbot revolution. Through automation and artificial intelligence, these revolutionary systems can engage with buyers, schedule appointments, identify properties, and answer enquiries at any time of day, without the need for manual input.”

While the idea of artificial intelligence and automated chatbots may appear somewhat futuristic, ConvertoBot believes that many businesses have already laid the groundwork for implementing such technologies. With the rising popularity of messaging apps, businesses and customers alike are already familiar with the chat interface.

And while real estate is at the top of ConvertoBot’s list of industries that could benefit from the chatbot revolution, it doesn’t stop there. Industries including hospitality, health and social care, leisure and business, public administration and financial services are currently facing an acute labor shortage and could benefit from this technology. Chatbots offer a continuous high level of customer service, support and engagement, even during times of shortage.

ConvertoBot’s real estate chatbot templates offer an integrated booking feature which enables clients to book appointments without needing to communicate directly with an agent. Other available templates include those for the beauty, fitness, IT, legal, marketing, media and photography industries.

To find out more, visit: https://www.convertobot.com